Responsibilities

• Managed sales and technical support for the Silent 700 Portable Data Terminals and Omni 800 Dot‑Matrix Printers in Western Pennsylvania.
• Provided pre‑ and post‑sales engineering assistance, customer training, and field service coordination.
• Collaborated cross‑functionally with marketing, engineering, and service departments to ensure customer success.

Accomplishments

• Completed TI’s three‑month technical sales training program.
• Booked over $1.5M in equipment sales within the first year.
• Developed an order‑entry system using the Silent 765 Bubble‑Memory Terminal, improving order accuracy and fulfillment efficiency.
• Mentored new sales staff in technical product knowledge and system configuration.

Tool Set

Silent 700/765 terminals